PT | EN





 
Mission
Objectives
Value Proposal
Challenges
Opportunities
 
 

The present forecast value of outsourcing in Portugal amounts to € 1.000 M (0,66% of GNI), which is considerably below the European average and significantly below other countries that effectively invested in this sector.

Outsourcing value in Portugal
(value in million €)

Source: IDC – Outsourcing TI – BPO, March 2009

Value contribution of Outsourcing to GDP (in %)

Sources: Eurostat/CH: Secrétariat de l'Etat à l'Economie/US: Bureau of Economic Analysis/JP: Economic and Social Research Institute; “IDC – Outsourcing TI – BPO, Março 2009; Gartner Dataquest Market Statistics – Forecast: Outsourcing Europe 2000-2012, Abril 2009; ACT News, 2007

The outsourcing potential value creation is significant for customers.




Source: Members experience/data

In addition to its internal perspective, Portugal has a set of characteristics which enable it to stand as a transnational service provider centre.

  • Portuguese positioning in European Community: unity of legal framework added to facilities for the mobility of labor force, goods and capital thanks to the Schengen space and the Euro zone;

  • Availability of skilled human resources: high number of qualified resources with competitive wages in the EU for the level of qualification;

  • Portuguese culture innate capacities: with regard to flexibility adapting to other cultures, knowledge and ease of learning other languages;

  • Communications network: coverage, bandwidth and range of service levels within the parameters of most developed economies;

  • Competitive costs with regard to the European space: can be seen as competitive advantage factors against markets with other characteristics.

Associação Portugal Outsourcing believes the value generated for the country may go up to one billion € in productivity gains, besides allowing the creation of 10.000 new jobs.

Projected evolution of outsourcing employment in Portugal


Source: IDC and INE Data

Outsourcing Evolution Forecast (M. €)

Associação Portugal Outsourcing Goal: 1% of the GNI for outsourcing in Portugal within a 7 years frame, facing up to other countries’ experiences;

  • Growth would generate over 10,000 jobs and over 1 billion euro of revenue;

  • Gains in productivity for our national economy of over 1 billion euro;

  • The creation of new jobs would also be supported by significant investments in training and work force qualification.

International Examples – Spain

  • Outsourcing in 2006 represented 42% of the technology market, being expected to come to represent 47% in 2010;

  • The growth for the 2006-2009 period will be a CAGR of 8.5%, the highest after the UK and the Nordic countries;

  • IT outsourcing handled 2.509 million euro in 2006;

  • There are 55 thousand IT professionals working in government. However, the government turns to outsourcing to hire over 55 thousand to 85 thousand professionals;

  • In order to make the most of this opportunity has been created the AEC – Associación Española de Empresas de Consultoria;

  • Through the "Value Shore Europe” project, the Association seeks to turn Spain into a European outsourcing reference centre, attracting foreign IT services of high added value.

Laws were created for the framework of outsourcing:

  • Agencies Law: converts public organizations into Agencies, granting them greater independence to make use of external services.
  • State Contracts Law: explains clear and accurately all steps and requirements to perform public outsourcing.

Source: “Outsourcing en España y Europa” Sociedad de la information. 2005: El Pais. 2007
 
Members
Accenture
Altran
Capgemini
Deloitte
 everis
Fujitsu Technology Solutions
Glintt
HP
IBM
Indra
Logica
Mainroad
Novabase
Oni comunicações
PTPrime
Reditus
Sibs Processos
Siemens
Xerox
 
Terms and Conditions   ©2008 Portugal Outsourcing